Frequently Asked Questions

Everything you need to know about your new favorite pieces.

What materials do you use for your jewelry?

We specialize in high-quality 925 sterling silver and solid gold. Each piece is designed for durability and daily wear, ensuring your Rat Betty jewelry stands the test of time.

How long will it take for my order to ship?

Orders are typically processed within 2-4 business days. Once shipped, domestic delivery takes 3-5 days, while international shipping can take 7-14 days depending on your location.

Do you offer returns or exchanges?

Yes, we offer a 14-day return policy for most items in their original, unworn condition. Please note that for hygiene reasons, earrings cannot be returned unless they are faulty.

How do I find my ring size?

We provide a comprehensive size guide on each product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Is your packaging eco-friendly?

Absolutely. We use recyclable and biodegradable materials for our packaging to minimize our environmental footprint while keeping your jewelry safe during transit.

Do you ship internationally?

Yes, we ship worldwide! Shipping costs and delivery times are calculated at checkout based on your specific country and preferred shipping method.